Terms & Conditions
Terms & Conditions
Welcome to Mobile Road Rescue. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mobile Road Rescue Roadside’s relationship with you.
1. Services Provided
Mobile Road Rescue offers towing, roadside assistance, and other automotive services. All services are subject to availability and may vary based on your location and the condition of your vehicle.
2. Payment Terms
All services rendered by Mobile Road Rescue must be paid in full upon completion of the service. We accept various payment methods, including credit cards and online payments. By using our services, you agree to pay the total amount invoiced for the services provided.
3. Service Availability
Service times may vary depending on traffic, weather conditions, and other external factors. Mobile Road Rescue is not responsible for delays caused by factors outside of our control.
4.SMS Messaging Consent
By providing your phone number, you agree to receive SMS notifications related to your towing service or updates. Message and data rates may apply. To opt-out, you can text STOP at any time. Text HELP for additional assistance.
5. Limitation of Liability
Mobile Road Rescue will not be held liable for any indirect, special, incidental, or consequential damages arising out of your use of our services or website, even if we have been advised of the possibility of such damages.
6. Updates to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time. Please review this page periodically to stay updated on any changes.
7. Contact Us
If you have any questions regarding these terms, please contact us:
Mobile Road Rescue
mail: admin@mobuileroadrescue.com
Phone: (714) 408-9493
Refund & Cancellation Policy
Mobile Road Rescue is committed to transparency and fairness in handling cancellations and refunds.
1. Refund Policy
Services that have been fully rendered are non-refundable.
Refunds will only be issued if service was prepaid and not provided due to a cancellation on our part or other justifiable reason.
Refund requests must be submitted within 7 calendar days of the transaction.
Approved refunds will be processed to the original payment method within 5–7 business days.
2. Cancellation Policy
We understand that plans may change. However, due to the nature of on-demand service delivery, we have established the following cancellation policy:
Before Dispatch: If cancellation is made before a technician has been dispatched, no fee will apply.
After Dispatch: If cancellation occurs after dispatch but before arrival, a cancellation fee of $30 (or 15% of the total service fee, whichever is higher) will be charged.
No Show/Unavailable: If the customer is unreachable or not present at the location upon arrival, the full service fee may apply.
To cancel a service, please call us immediately at (714) 408-9493. Email or text cancellations are not guaranteed unless confirmed by our dispatch team.
Mobile Road Rescue
mail: admin@mobuileroadrescue.com
Phone: (714) 408-9493
Mobile Road Rescue
24 Hour Towing Service
Roadside Assistance
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Tire Change
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